Margaret Ephraims
Managing Director
Roger Ephraims
Managing Director
The Directors and Senior team have been operating care homes and providing consultancy services for many years, having established a strong reputation for providing a professional service and delivering exceptional results under challenging conditions.
Our primary objective is to introduce an effective system of management through which we can improve business performance and at the same time drive up standards of client care. We have a proven track record of turning under-performing homes into high quality and commercially successful units. We do not believe that commercial success should come at the expense of high standards of quality care.
Over the past 20 years our team has operated in excess of 30 homes – and carefully handled everything from resolving regulatory and contracting difficulties, arranging continuity of suppliers, book-keeping and monthly management reporting, to recruitment and training of staff and implementation of care quality and management systems.
Specific challenges are faced when taking over a home that has experienced a long-term lack of investment and these are well understood by the ECC team. Our excellent relationship and reputation with the Regulatory bodies has played a key role in enabling us to meet these challenges in a constructive way.
Due to our reputation Mr Roger Ephraims has been a founder member of the West Mindlands Care Association. This association was first inaugerated in 1984 and has now grown in membership to over 500. Mr Roger Ephraims played a pivitol role within the organisation chiefly in the negotiations of fee with Local Authorities as well as consulting operators with remedies on ebargos and safeguarding actions.
Driving home excellence
Prior to working in the care industry, Roger Ephraims was the Manager Director of an International Retail Business with a turnover of excess of £100m pounds. He was later appointed as one of the founders of the WH Smiths DO IT ALL business. He created a highly successful home furnishings arm to the existing DIY business to generate a turnover in excess of £70m in less than 5 years.
Roger Ephraims brought his wealth of experience and broadest of transferable skills to create a care home portfolio that operates with the top 5% profit per bed in the UK
Margaret started her care career within Social Services many years ago. She has detailed knowledge of clinical governace and proccedure & protocol implentation. Her career spans the breadth of social care from residential care for the elderly to physically and mentally handicaped adults.
She was the founder member of Ephraims Care Group with their first aquistition of the Allenborrk Nurisng Home in Halesowen in the 1990's. Her caring nature and family valuer permiate through the business in all aspects.
Steven purchased his first home in 2009. Since then he grown as operator and troubleshooter working in partnership with other providers.
His experience, in particular as a restructuring proffessional, provides him with a unique insight into the different requirements and mindset of all stakeholders in stressed and distressed company negotiations.
Steven has a hands on, can-do attitude along with an excellent track record in deal delivery. He has a wide range of experience working with and advising stakeholders in owner-managed businesses.
Steven regularly attends board meetings to present the management accounts to the board, to discuss his findings and suggest solutions to issues, and follow up on previous board meetings points.
Steven Singh
Restructuring Consultant
Currently prepares financial accounts, management accounts and cashflows for nursing homes.
From his knowledge of accounting systems and experience gained from nursing homes he has audited in the past, Nigel has designed a bespoke accounting system that is tailor made for Nursing Homes. The accounting system can accommodate multiple branches and the cashflow is integrated. The accounting system ensures information is accurate and timely and changes to the presentation can be implemented immediately.
Nigel regularly produces financial forecasts from 13 week rolling forecasts to 24 month forecasts accommodating changes such as sale of current branches and/or purchase of new homes. Models include built in sensitivity analysis for changes in KPIs e.g. occupancy levels and wages as a percentage of turnover. Nigel is actively involved in monitoring actuals versus forecasts on a monthly basis.
Nigel Meriditch
Finance Consultant